Darren Balentine, Client Services Manager
Why do you do what you do?
I enjoy the constant variety of work this industry provides and the feeling of truly helping clients in a time of need.By nature, Catastrophes bring chaos to everyone and knowing I can be a part of the solution to restore people’s lives is very gratifying.
What was your proudest career moment?
I don’t know that I can pinpoint any one single event; rather it is a series of events that stand out for me. The ability to take a startup company, or new office locations, from humble beginnings to star performers is a huge undertaking requiring a multitude of skill sets, a wide range of knowledge and shear effort. I have been fortunate enough in my career to have accomplished this task on several occasions while earning the respect of my peers and clients.
What fuels you to do your best?
My belief is that self-motivation and a desire to succeed are inherent traits one is born with. Growing up as an inner city “latch-key” kid of humble beginnings created the person I am today. Born to a single mother who worked full-time, I had to learn to fend for myself and figure out whatever it was that needed to get done. Being involved in sports since an early age, the 35+ years of organized team activities also brought out the thrill of victory. The dedication and hard work to be your best was always instilled by my coaches.
What drew you to CNC?
I started working with the Fowler family after Hurricane Katrina and through the years I’ve gotten to know them and their staff on a personal basis. Starting a company and keeping it successful for as long as they have, and retaining the personnel they have, speaks volumes about the company and its ownership. I have worked alongside them for a while and the opportunity presented itself to finally join forces.
What are the changes you notice in the industry or foresee?
Technology is absolutely impacting everyone in our industry and the pace of change is increasingly growing. Inorder to better service everyone, and to control costs, everyone is looking for ways to become more efficient at what we do while improving upon our customer service. I also see more consolidation, mergers, acquisitions, etc. which places a greater emphasis on service providers to be able to service clients on a larger scale. More and more we are seeing regional, super-regional and national firms looking for vendors who can adequately service their needs and continued growth.
What are you good at?
Multi-tasking and operations are probably my greatest business strengths. Putting a good team together requires finding the right pieces and getting the right pieces in place. If you can do that, you have given yourself a good chance of being successful. Personally, I’ve been a pretty good soccer player having played competitively for 30+ years until an injury forced me to put away the cleats for good.
Outside CNC I love to ...
As I’ve become older, and hopefully wiser, I’ve learned to spend as much time as possible with my wife of 21 years and my daughter and son. I’ve had the pleasure of coaching both kids in soccer. We also travel extensively as a family and love visiting foreign countries and learning new cultures.
What’s your favorite song about the weather?
"Here Comes the Rain Again", Eurythmics
Who’s your favorite author?
Two: Dan Brown and Stephen King